Do you need acrobat reader? 

There are 3 parts to this page: 

I. Using the search forms
 II. Search results layout and what's on it
IIIGeneral tips and trouble shooting

 

 I.Using the search forms

Unit Number

  

Enter the prefix, then a space, then all or part of the unit number. Unit Number is the fastest of all the searches.

The Unit Number search will look for any reports that "begin with" the values you enter.

Use the Unit Number field in the Combination search if you need to find "any part" of a unit number
Most Recent 

Most Recent shows you reports from the last few months.

If you no reports show up on the screen, then try extending your date range by using the date criteria in the Combination search.


Location

  

The Location search can be very powerful. But using part of our Location codes you can search for reports by city, state or country. The Location field will look for "any part" of a location code. 

Use the Location search on the "more searches" page if you don't want or need the control of this Location search. (the Location search on the "more searches" page has a drop down of location values, but you can only search by one location)

Our Location code are 
broken down into three parts: 

1. Depot  
2. City  
3. Country or State

 

Some suggested  location searches

Will return all reports done in :

TX --the state of Texas (TX), USA.
SG --Singapore (XXX-XXX-SG)
HOU --HOUston Texas 
NE -- NEw Orleans and NEtherlands and NEwark, NJ.


Locations Sorted by Depot Name
  

 
COMBINATION
Unit Number

Location
 
Date

Use the Combination search to pin point reports. Enter

1) any part of a unit number
2) any part of a location code
3) a range of dates.

You can also search by date if you leave Unit Number or Location blank.

 II. Search results layout and what's on it

Click on the brown report type in the report column.  Each report opens in a new window.
This will automatically start acrobat reader (you must have this installed on your machine to view our reports which are in PDF file format.)

You can also perform another search from this page (note the search form is now on the left of the screen.)

Onhire and certain other reports may contain photos. If the report has photos, the web site will display that report with photos. If photos are not available for that report, it will only contain text information.

 

 

Top of Page

 

 

III. General tips and troubleshooting

Problem

Solution
Java Script Errors You will get java script errors if using older web browsers. Update to Internet Explorer 5.0, 6.0 or higher, or Netscape 4.0 or higher.

You can view the web site with Netscape 2.0, but the formatting is not complete and you will get errors if navigating back to the home page.

You can not get past the login/main screen if using Internet Explorer 3.0. Please upgrade your browser.
Logging In I cant get past log-in screen Check your code and password, try again. Passwords are case-sensitive. No success? Verify code and password with a call to the office (281-474-7968)
Searching For Your Reports Using a "Unit Number" search, I can't find a report that should be on the web site. Be sure that you have a space between the prefix and the number on the unit number search

If you want to do a unit number search on any part of the unit number, use the "Multiple Criteria" Search Form and enter part of the unit number (e.g., 345), and leave "Location" blank to find all 345's at any location.
Viewing Your Reports Our server supports "page at a time" downloading. (You can review page 1 immediately, while the rest of the pages are being downloaded to your computer.) If you you find you have to wait until all pages are downloaded and you want to improve the speed . . . Go to the Adobe www site and download the file to correct your browser. http://www.adobe.com/supportservice/custsupport/SOLUTIONS/81e6.htm
Accessing Your Reports Acrobat Reader says it can not read or access the report.

"There was an error processing a page.
There was a problem reading the document."		 Try right clicking on the hyperlink and saving it to your hard drive, then opening it.

Be sure that you are using Acrobat Reader 3.0 or later
Acrobat 2.0 will not read the pdf reports that are on our web site.

Install a new version of Acrobat Reader.
You can get a free copy from Acrobat

Top of Page